Last week, I took my wife to a hospital. The hospital does not take any prior appointmnent over phone, so you must go to the hospital to book a slot. I chose the evening 6 o' clock slot. I reached the hospital well before to avoid the last minute chaotic and erratic situations in the hospital. The receptionist told us that the doctor would consult us at 6.30. We had enough time in hand to hang out in the catchment areas so that we can come back on time to the hospital. Once we are back, we inquired about the doctor, the receptionist told again that it would take 10 minutes more. Again we sat for half an hour. After getting pissed off, we had to again ask the receptionist for the doctor's arrival, asked again to wait for 10-15 minutes. We had this time zero tolerance and started blasting, because we had some other tasks in the pipeline.
But, we didn't have other go but to consult the doctor, although at a later time same evening. Other patients had already left due to the doctor's late arrival. Finally the receptionist called us after a prolonged halt. The moment we entered the doctor's cabin, the doctor passed a very pleasant smile to us and greeted us with great enamor. All the way long she maintained her cool and soberness, we were stunned. The anger was vanished and the mental agony got subsided automatically. The doctor was so polite and pleasant in handling the patient, it gives a mental support to the patient for a quick heal. After coming out of the doctor's cabin, my wife got relaxed and told, half of her problems is already cured at the doctor's pleasant behavior.
I think, boosting and the mental support of a doctor to a patient is more effective than the prescribed medicines!
But, we didn't have other go but to consult the doctor, although at a later time same evening. Other patients had already left due to the doctor's late arrival. Finally the receptionist called us after a prolonged halt. The moment we entered the doctor's cabin, the doctor passed a very pleasant smile to us and greeted us with great enamor. All the way long she maintained her cool and soberness, we were stunned. The anger was vanished and the mental agony got subsided automatically. The doctor was so polite and pleasant in handling the patient, it gives a mental support to the patient for a quick heal. After coming out of the doctor's cabin, my wife got relaxed and told, half of her problems is already cured at the doctor's pleasant behavior.
I think, boosting and the mental support of a doctor to a patient is more effective than the prescribed medicines!